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Securing B2B distribution of pet food with pan-European vehicle availability.
CASE STUDY

Securing B2B distribution of pet food with pan-European vehicle availability.

A major pet food manufacturer specializing in nutrition for cats and dogs faced the complexity of managing logistics flows between production units and distributors across Europe. Dealing with fluctuating demand and the need for reliable lead times without maintaining its own fleet, the logistics teams chose to access a vast network of vehicles available in 37 countries. This solution enabled regular deliveries in France and key European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of pet food; main production site near Villeneuve-sur-Lot; B2B deliveries to distributors and major chains in France and continental Europe.

Volume & seasonality

Average of 11 shipments per month, with peaks during March-July period (+26%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 3,500 kg.

Delivery constraints

Fixed hours for loading, tail lift, delivery requires mandatory pre-call.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability of 99.57% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 8%
11
 h
Agen→Lorient transit time
747
 €
Example job price (Premium)
130
Number of shipments in 2025
99.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Agen
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
747
 €
Agen
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
714
 €
Agen
Troyes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
356
 €
Agen
Annecy
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
26
 h
1099
 €
Agen
Bremen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
25
 h
574
 €
Agen
Maastricht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
915
 €
Lorient
Rouen
Troyes
Annecy
Bremen
Maastricht
Agen

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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