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Securing B2B E-liquid Flows with Reliable Logistics Across Europe.
CASE STUDY

Securing B2B E-liquid Flows with Reliable Logistics Across Europe.

A renowned manufacturer of quality e-liquids and nicotine was looking to secure the distribution of its goods to a demanding B2B network in France and for export. To maintain maximum vehicle availability to meet seasonality and ensure shipment safety, the transport provider built a solution integrating a pan-European network and last-mile coverage. Result: shipments are protected, delivered within contract timeframes, with a vehicle availability rate of 99.97%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of flavorings and vaping bases; main site in Nouvelle-Aquitaine; professional distribution to specialty shops and wholesalers in France and Western Europe.

Volume & seasonality

Average of 17 shipments per month, with peaks during March-June (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment around 1,800 kg.

Delivery constraints

Same-day delivery, security rope for customs, all-risk insurance.

Targets

Reduction in transit time by more than 3 hours, trucks available on demand

Objectives

Average transit 4-9 hours faster, average truck availability for 99.79% of orders, transport cost reduction by more than 20%
11
 h
Villenave-d’Ornon→Rouen transit time
50
 €
Example job price (Premium)
125
Number of shipments in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villenave-d’Ornon
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
50
 €
Villenave-d’Ornon
Brest
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
25
 h
2072
 €
Villenave-d’Ornon
Caen
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
669
 €
Villenave-d’Ornon
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
535
 €
Villenave-d’Ornon
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN
22
 h
637
 €
Villenave-d’Ornon
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
842
 €
Rouen
Brest
Caen
Tarbes
Augsburg
Waterloo
Villenave-d’Ornon

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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