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Guaranteed availability and responsiveness for B2B logistics of artisanal flours in Brittany.
CASE STUDY

Guaranteed availability and responsiveness for B2B logistics of artisanal flours in Brittany.

A major player in artisanal milling based in Brittany, specializing in producing premium flours for bakery professionals, needed to handle activity peaks and unexpected demands. Immediate vehicle availability constraints required a solution able to guarantee a 99.97% availability rate. Thanks to nationwide rapid coverage and an extensive network, DONE Deliveries ensured reliable and flexible transport for deliveries to both artisans and industrial clients in the region and beyond.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of flours and semolina; main production site in Brittany; B2B deliveries to artisan bakers and food industry companies in France and the greater West region.

Volume & seasonality

Average of 20 shipments per month with peaks during September-December (+36%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

98.24% of shipments delivered on time, transport tracking and email notifications on the done space platform, transport cost reduction of over 18%
13
 h
Plérin→Metz transit time
663
 €
Example job price (Premium)
199
Number of transports in 2025
98.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Plérin
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
13
 h
663
 €
Plérin
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
50
 €
Plérin
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
586
 €
Plérin
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
244
 €
Plérin
Augsburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
46
 h
1572
 €
Plérin
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
21
 h
1240
 €
Metz
Mulhouse
Orleans
Lorient
Augsburg
Coslada
Plérin

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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