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Securing B2B flows of innovative cargo bikes to France, Germany, and Switzerland.
CASE STUDY

Securing B2B flows of innovative cargo bikes to France, Germany, and Switzerland.

Active in the design of sustainable mobility equipment for professionals, this manufacturer needed to ensure reliability and speed in delivering electric cargo bikes from the Burgundy region to distributors and European partners. Thanks to our road network and expert handling of bulky shipments, the flows were able to support seasonal demand while minimizing delays and handling. Main markets served are France, Germany, and Switzerland.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French manufacturer of eco-designed electric cargo bikes; production in Burgundy; B2B distribution to sales networks and specialized channels in France, Germany, and Switzerland.

Volume & seasonality

Average of 18 shipments per month with peaks during March–July period (+38%)

Units & packaging

Custom goods 265x150x130 cm, secured by lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,800 kg.

Delivery constraints

Same-day pickup, tail lift, delivery with mandatory prior call.

Targets

Eliminate delays, enable transport visibility

Objectives

98.86% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 14%
4
 h
Dijon→Besancon transit time
350
 €
Example job price (Premium)
95
Number of shipments in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dijon
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
350
 €
Dijon
Reims
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
526
 €
Dijon
Rennes
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
1107
 €
Dijon
Caen
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
637
 €
Dijon
Norderstedt
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
18
 h
928
 €
Dijon
Waterloo
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
428
 €
Besancon
Reims
Rennes
Caen
Norderstedt
Waterloo
Dijon

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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