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Securing B2B food export through risk management in transport.
CASE STUDY

Securing B2B food export through risk management in transport.

A player in food import/export, involved in the international distribution of meat, poultry, and seafood, was facing critical challenges in safeguarding goods and managing logistics risks on European routes. By relying on comprehensive CMR insurance coverage, monitoring procedures, and internal support during incidents, DONE Deliveries enabled the secure shipment of sensitive goods to several European markets, ensuring the continuity of deliveries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in food import/export; based in Île-de-France; B2B distribution to food importers and distributors in Western Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during March–July period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,500 kg.

Delivery constraints

Narrow delivery windows (8 am–10 am and 2 pm–4 pm), security cord for customs, mandatory pre-call before delivery.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Faster average transit time by 4–6 hours, transport tracking and email notifications through the DONE Space platform, transport cost reduction of over 13%
9
 h
Orléans→Quimper transit time
713
 €
Example job price (Premium)
161
Number of shipments in 2025
98.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Orléans
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
713
 €
Orléans
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Orléans
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
249
 €
Orléans
Roubaix
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
9
 h
630
 €
Orléans
Barcelona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
638
 €
Orléans
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
332
 €
Quimper
Strasbourg
Auxerre
Roubaix
Barcelona
Maastricht
Orléans

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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