A player in food import/export, involved in the international distribution of meat, poultry, and seafood, was facing critical challenges in safeguarding goods and managing logistics risks on European routes. By relying on comprehensive CMR insurance coverage, monitoring procedures, and internal support during incidents, DONE Deliveries enabled the secure shipment of sensitive goods to several European markets, ensuring the continuity of deliveries.

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Specialist in food import/export; based in Île-de-France; B2B distribution to food importers and distributors in Western Europe.
Average of 17 shipments per month with peaks during March–July period (+20%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,500 kg.
Narrow delivery windows (8 am–10 am and 2 pm–4 pm), security cord for customs, mandatory pre-call before delivery.
Reduce transit time by more than 3 hours, enable transport visibility
Faster average transit time by 4–6 hours, transport tracking and email notifications through the DONE Space platform, transport cost reduction of over 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Orléans → Quimper | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 9 h | 713 € |
Orléans → Strasbourg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 24 h | 100 € |
Orléans → Auxerre | 2x palette EU, 120x80 cm, 300 kg | VAN | 3 h | 249 € |
Orléans → Roubaix | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 9 h | 630 € |
Orléans → Barcelona | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 16 h | 638 € |
Orléans → Maastricht | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 9 h | 332 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage across 37 European countries, a network of over 33,000 vetted vehicles, and real-time tracking via the DONE Space digital platform.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In the event of significant delay due to our fault, freight may be reimbursed up to 100%.
We can arrange transport by refrigerated vehicles for temperature-sensitive goods. Depending on the project, we combine refrigerated trucks, 24/7 monitoring, and enhanced insurance, to secure the entire transport chain.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, an all-risk Cargo insurance covering nearly the full value of the goods can be added at booking.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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