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Securing B2B logistics for equipment for urban development in Île-de-France.
CASE STUDY

Securing B2B logistics for equipment for urban development in Île-de-France.

A major urban development player needed to ensure reliable and damage-free delivery of bulky materials and equipment for the construction and renovation of public facilities. The variety of loads and the sensitivity of the goods required a high level of quality control, from collection to delivery at multiple sites in Île-de-France. The service provider implemented tailor-made solutions focused on direct deliveries, schedule optimization, and flow security to guarantee punctuality and shipment integrity.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in urban development and regional engineering in Île-de-France, serving public organizations in Cergy-Pontoise. Efficient organization of shipments of pallets with materials and equipment between suppliers, construction sites, and local partners.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June period (+34%)

Units & packaging

Custom goods 320x150x130 cm, secured with tie-down straps and anti-slip mats, total weight per shipment from 2,500 to 7,500 kg.

Delivery constraints

Fixed delivery times, tailgate + pallet truck, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 99.76% of shipments delivered on time, transport costs reduced by more than 8%
5
 h
Paris→Amiens transit time
413
 €
Example job price (Premium)
211
Number of transports in 2025
99.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
413
 €
Paris
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
100
 €
Paris
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
371
 €
Paris
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
287
 €
Paris
Rome
5x palette EU, 120x80 cm, 900 kg
VAN
24
 h
1412
 €
Paris
Magdeburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
30
 h
1511
 €
Amiens
Metz
Annecy
Nancy
Rome
Magdeburg
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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