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Securing B2B logistics for high-value collectible watches across Europe.
CASE STUDY

Securing B2B logistics for high-value collectible watches across Europe.

A European player specializing in the purchase, appraisal, and resale of high-end collectible watches faced major challenges transporting fragile and valuable items securely. Requirements included an almost zero damage rate and full traceability at every stage, notably on France-Switzerland-Belgium routes. Thanks to a strict carrier verification process and a 99.97% damage-free delivery rate, sensitive shipments were completed without incident and with real-time visibility.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in selling and appraising collectible watches; operations focused in Île-de-France; dedicated B2B deliveries to distributors and watchmakers in France, Switzerland, and Belgium.

Volume & seasonality

Average of 9 shipments per month with peaks during April-July period (+25%)

Units & packaging

Set of boxes 90x60x80 cm, 6 units per shipment, secured with tie-down straps and corner protection, total shipment weight between 320 and 950 kg.

Delivery constraints

Night delivery, tail lift, delivery with mandatory prior call.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.35% of shipments delivered on time, all documents available on the Done Space platform, transportation cost reduction of over 11%
3
 h
Paris→Orleans transit time
340
 €
Example job price (Premium)
90
Number of transports in 2025
99.35%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Orleans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
340
 €
Paris
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
729
 €
Paris
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
431
 €
Paris
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
648
 €
Paris
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
615
 €
Paris
Bremen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
27
 h
967
 €
Orleans
Grenoble
Troyes
Annecy
Tilburg
Bremen
Paris

Before/after (last 6 months)

-0,11
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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