A European player specializing in the purchase, appraisal, and resale of high-end collectible watches faced major challenges transporting fragile and valuable items securely. Requirements included an almost zero damage rate and full traceability at every stage, notably on France-Switzerland-Belgium routes. Thanks to a strict carrier verification process and a 99.97% damage-free delivery rate, sensitive shipments were completed without incident and with real-time visibility.

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Specialist in selling and appraising collectible watches; operations focused in Île-de-France; dedicated B2B deliveries to distributors and watchmakers in France, Switzerland, and Belgium.
Average of 9 shipments per month with peaks during April-July period (+25%)
Set of boxes 90x60x80 cm, 6 units per shipment, secured with tie-down straps and corner protection, total shipment weight between 320 and 950 kg.
Night delivery, tail lift, delivery with mandatory prior call.
Eliminate delays, immediate access to pod/cmr
99.35% of shipments delivered on time, all documents available on the Done Space platform, transportation cost reduction of over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Orleans | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 3 h | 340 € |
Paris → Grenoble | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 9 h | 729 € |
Paris → Troyes | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 3 h | 431 € |
Paris → Annecy | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 9 h | 648 € |
Paris → Tilburg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 8 h | 615 € |
Paris → Bremen | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 27 h | 967 € |
We use a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system helps us achieve a 99.95% damage-free delivery rate.
You get complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it's possible to add 'all risks' Cargo insurance during booking, covering nearly the full value of the goods.
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we can't provide a vehicle, we offer €500 compensation.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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