Home
Securing B2B supply of artisanal chocolates during seasonal peaks.
CASE STUDY

Securing B2B supply of artisanal chocolates during seasonal peaks.

A French artisanal chocolatier, specialized in creating illustrated chocolate bars and premium confectionery, faced a marked rise in demand during festive periods while ensuring the integrity of sensitive shipments. With real-time tracking by a dedicated team and a tailored direct delivery service, the transport provider enabled goods to be shipped to multiple sales outlets in France and internationally, without disruption or damage, even during activity peaks.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal chocolate producer based in Île-de-France; B2B deliveries to concept stores, delicatessens, and department stores in France and Europe.

Volume & seasonality

An average of 24 shipments per month with peaks during the October–December period (+36%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 950 and 2,400 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–4 pm), safety rope for customs, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.74% of shipments delivered on time, transport costs reduced by over 20%
3
 h
Paris→Arras transit time
443
 €
Example job price (Premium)
153
Number of shipments in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Arras
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
443
 €
Paris
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
371
 €
Paris
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
498
 €
Paris
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
293
 €
Paris
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN
30
 h
1527
 €
Paris
Martorell
16x palette EU, 120x80 cm, 7 400 kg
Porteur
31
 h
1535
 €
Arras
Besancon
Marseille
Auxerre
Malaga
Martorell
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options