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Securing B2B supply of renovation materials with an exceptionally low damage rate.
CASE STUDY

Securing B2B supply of renovation materials with an exceptionally low damage rate.

A building renovation company, specialized in providing roofing solutions and materials, was seeking to secure its B2B flows to retail outlets and worksites in western France. Given the fragility of some products and the diversity of professional recipients, the logistics provider established a rigorous carrier verification process, minimizing the risk of damage during delivery and ensuring an intact delivery rate of 99.96%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company offering roofing solutions and materials; headquarters in Pays de la Loire region; distribution to resellers, tradespeople, and building professionals in France and Switzerland.

Volume & seasonality

An average of 13 shipments per month with peaks during March-June (+28%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors; total shipment weight between 2,400 and 6,500 kg.

Delivery constraints

Night delivery, unloading assistance, secure parking.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 16%
29
 h
Vannes Brittany France→Annecy transit time
100
 €
Example job price (Premium)
134
Number of transports in 2025
98.32%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vannes Brittany France
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
29
 h
100
 €
Vannes Brittany France
Cannes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
34
 h
2791
 €
Vannes Brittany France
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
589
 €
Vannes Brittany France
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN
2
 h
150
 €
Vannes Brittany France
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
15
 h
525
 €
Vannes Brittany France
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
20
 h
967
 €
Annecy
Cannes
Poitiers
Lorient
Etten-Leur
Milan
Vannes Brittany France

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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