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Securing B2B transport of fresh and fragile goods for premium regional catering.
CASE STUDY

Securing B2B transport of fresh and fragile goods for premium regional catering.

A regional player in catering and butcher-delicatessen services, specializing in gourmet cuisine and events, needed to guarantee daily delivery of sensitive goods, often sourced locally. The quality and freshness of the products required perfect control of transport, using strictly vetted providers. DONE Deliveries deployed its 5-step carrier verification process to achieve a 99.97% damage-free delivery rate, ensuring shipment integrity and punctuality, particularly to premium dining venues in Nouvelle-Aquitaine and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Gourmet catering, butcher-delicatessen, and event organization; activity based in Nouvelle-Aquitaine; shipments to restaurants, companies, and event organizers in the region.

Volume & seasonality

Average of 20 shipments per month with peaks during March-June (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Fixed loading times, safety cord for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, reduction of transit time by more than 4 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4-5 hours, transport cost reduced by over 15%
11
 h
Cercoux→Le Havre transit time
596
 €
Example job price (Premium)
76
Number of transports in 2025
99.49%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cercoux
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
596
 €
Cercoux
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
708
 €
Cercoux
Amiens
8x palette EU, 120x80 cm, 5 100 kg
Porteur
25
 h
1017
 €
Cercoux
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
623
 €
Cercoux
Munich
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
21
 h
878
 €
Cercoux
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
425
 €
Le Havre
Cannes
Amiens
Vannes
Munich
Bruges
Cercoux

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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