A French company specializing in the creation of luxury perfumes and powders, active on European markets, needed to guarantee the integrity of its fragile goods during B2B distribution. The provider deployed a network of rigorously screened carriers and implemented quality tracking, resulting in a 99.95% damage-free delivery rate. Flows cover France and several key destinations in Europe.

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Manufacturer of high-end perfumes and beauty products; headquartered in the Paris region; distribution to specialty stores and B2B distribution networks in France and Western Europe.
Average of 9 shipments per month with peaks during April-July period (+36%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.
Narrow time windows (8am–11am and 1pm–4pm), unloading assistance, secure parking.
Trucks available on demand, reduced transit time by over 4h
Average truck availability for 99.5% of orders, faster average transit by 4–10h, transport cost reduction of more than 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Paris | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 2 h | 350 € |
Paris → Strasbourg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 10 h | 100 € |
Paris → Nantes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 7 h | 400 € |
Paris → Roubaix | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 4 h | 431 € |
Paris → Piacenza | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 16 h | 481 € |
Paris → Etten-Leur | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 8 h | 672 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage across 37 European countries, a network of over 33,000 vetted vehicles, and real-time monitoring via the DONE Space digital platform.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In case of significant delays due to our fault, freight can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add, at the time of booking, "all risks" Cargo insurance covering nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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