A major player in the French jewelry sector, offering a wide range of high-value and highly fragile items, needed logistics solutions that guaranteed complete reliability for B2B deliveries. Facing the complexity of transporting valuable and delicate goods, DONE Deliveries implemented a strict carrier verification process, coupled with a 99.98% undamaged delivery rate, to ensure the security and integrity of shipments to its business partners in France and Europe.

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Manufacturer and distributor of high-end jewelry; headquartered in Besançon; shipping to the French market and other European countries.
An average of 9 shipments per month with peaks during the November–February period (+20%)
EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 800 and 2,400 kg, secured with lashing straps and anti-slip mats.
Same-day delivery, tail lift, secure parking lots.
Eliminate delays, immediate access to pod/cmr
99.67% of shipments delivered on time, all documents available on the done space platform, transport cost reduced by over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Besançon → Dijon | 2x palette EU, 120x80 cm, 300 kg | VAN | 2 h | 312 € |
Besançon → Lorient | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 14 h | 874 € |
Besançon → Brest | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 16 h | 480 € |
Besançon → Tarbes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 15 h | 455 € |
Besançon → Brussels | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 10 h | 310 € |
Besançon → Martorell | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 29 h | 1112 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage of 37 European countries, a network of more than 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of a significant delay caused by us, freight charges can be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and allocation of an internal DONE score. This system allows us to achieve a 99.95% undamaged delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, an 'all risks' Cargo insurance can be added during booking, covering almost the full value of the goods.
European countries
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