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Securing deliveries of imported goods through a rigorous selection of carriers.
CASE STUDY

Securing deliveries of imported goods through a rigorous selection of carriers.

B2B distributor of home goods based near Lyon, active in the European market, facing high reliability demands for transporting various goods from multiple countries of origin. The transport team met this challenge through its five-step carrier verification process, ensuring a nearly 99.97% damage-free delivery rate. This approach has maintained supply chain continuity and product safety throughout France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of home goods; logistics platform near Lyon; regular supplies from India, Turkey, and Indonesia to France and Western Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June period (+46%)

Units & packaging

EU pallets 120x100 cm, shipments of 12 pallets on average, secured with tie-down straps and corner protections, total shipment weight around 2,400 kg.

Delivery constraints

Night delivery, loading assistance, comprehensive insurance.

Targets

Ensure transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.69% of shipments delivered on time, transport cost reduction of over 11%
8
 h
Dardilly→Cannes transit time
50
 €
Example job price (Premium)
212
Number of shipments in 2025
98.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dardilly
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
50
 €
Dardilly
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
803
 €
Dardilly
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
410
 €
Dardilly
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
375
 €
Dardilly
Stuttgart
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
694
 €
Dardilly
Berlin
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
20
 h
1098
 €
Cannes
Nantes
Mulhouse
Nancy
Stuttgart
Berlin
Dardilly

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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