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Securing express delivery of handcrafted floral accessories for events.
CASE STUDY

Securing express delivery of handcrafted floral accessories for events.

A French player in the fashion-accessories sector, specializing in floral creations for weddings and events, needed to ensure the fast shipment of fragile and bulky goods to its partners. Managing seasonal peaks required very high vehicle availability. With a 99.97% availability rate and the ability to schedule same-day pick-ups, DONE Deliveries provided the responsiveness and reliability needed to reduce risks of delay or damage, mainly in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Handmade floral accessory manufacturer for events; main workshop in Paris; B2B deliveries to specialist shops and distributors in France and Belgium.

Volume & seasonality

An average of 23 shipments per month, with peaks during March-July (+24%)

Units & packaging

Set of boxes 90x60x80 cm, 10 units per shipment, secured with anti-slip mats and corner protectors, total shipment weight between 400 and 1,200 kg.

Delivery constraints

Same-day delivery, unloading assistance, mandatory pre-delivery call.

Targets

Reduce transit time by more than 2h, trucks available on demand

Objectives

Faster average transit of 4-12h, average truck availability for 99.77% of orders placed, transport cost reduction of over 9%
3
 h
Paris→Rouen transit time
441
 €
Example job price (Premium)
202
Number of transports in 2025
98.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
441
 €
Paris
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
502
 €
Paris
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
576
 €
Paris
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
344
 €
Paris
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
873
 €
Paris
Utrecht
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
23
 h
822
 €
Rouen
Tours
Annecy
Metz
Norderstedt
Utrecht
Paris

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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