A French manufacturer of composite poles, specializing in network infrastructure solutions, faced rapidly increasing volumes while needing to guarantee the integrity of long and sensitive goods during cross-border shipments. Thanks to a network of vetted carriers combined with a 99.96% damage-free delivery rate, our team ensured reliable and safe flow management to several European countries.

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Producer of composite poles for telecom networks; main manufacturing site in Auvergne; B2B shipments to operators and installers in France, Germany, Spain, and Belgium.
Average of 20 shipments per month with peaks during March–July period (+25%)
Custom goods 320x150x120 cm, secured with lashing straps and anti-slip mats, total shipment weight between 2,500 and 7,000 kg.
Narrow time slots (8 am–12 pm and 1 pm–5 pm), unloading assistance, fast POD.
Enable transport visibility, trucks available on demand
Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.78% of orders, transport cost reduction of over 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Bourg-en-Bresse → Tours | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 8 h | 689 € |
Bourg-en-Bresse → Niort | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 10 h | 676 € |
Bourg-en-Bresse → Quimper | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 29 h | 1211 € |
Bourg-en-Bresse → Nantes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 11 h | 748 € |
Bourg-en-Bresse → Kelsterbach | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 11 h | 715 € |
Bourg-en-Bresse → Enschede | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 15 h | 858 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each shipment is tracked 24/7 by our Track & Trace department. We achieve a proportion of 99.2% on-time loading and 98.7% on-time deliveries. In the event of significant delay caused by us, the freight can be reimbursed up to 100%.
We use a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add all-risk Cargo insurance during booking, covering nearly the full value of the goods.
European countries
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