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Securing Pan-European Expansion of Fine Chocolates with a Flexible and Available Logistics Network.
A recognized artisan chocolatier specializing in high-end products made from natural ingredients sought to expand its B2B flows across Europe while ensuring the freshness and integrity of sensitive goods. With immediate access to a large network of vehicles available in 37 countries and seamless coordination, DONE Deliveries enabled a secure scaling up, reliable deliveries, and entry into new European markets—without the need to invest in its own fleet.
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Client profile & transport requirements
Business
French artisan company in the agri-food sector, specializing in the production of fine chocolates; based in Normandy; B2B distribution in France, Germany, Belgium, and Italy.
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Volume & seasonality
Average of 14 shipments per month, with peaks during September–December period (+23%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.
Delivery constraints
Same-day pickup, tail lift + pallet truck, GPS tracking.
Targets
Reduce transit time by over 2 hours, eliminate delays
Objectives
Average transit time faster by 4–5 hours, 98.69% of shipments delivered on time, transport cost reduction of over 19%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Aix-en-Provence → Limoges | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 11 h | 475 € |
Aix-en-Provence → Rodez | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 670 € |
Aix-en-Provence → Lille | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 30 h | 1459 € |
Aix-en-Provence → Montpellier | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 3 h | 284 € |
Aix-en-Provence → Eindhoven | 5x palette EU, 120x80 cm, 900 kg | VAN | 19 h | 925 € |
Aix-en-Provence → Martorell | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 8 h | 731 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
