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Securing Pan-European Expansion of Fine Chocolates with a Flexible and Available Logistics Network.
CASE STUDY

Securing Pan-European Expansion of Fine Chocolates with a Flexible and Available Logistics Network.

A recognized artisan chocolatier specializing in high-end products made from natural ingredients sought to expand its B2B flows across Europe while ensuring the freshness and integrity of sensitive goods. With immediate access to a large network of vehicles available in 37 countries and seamless coordination, DONE Deliveries enabled a secure scaling up, reliable deliveries, and entry into new European markets—without the need to invest in its own fleet.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French artisan company in the agri-food sector, specializing in the production of fine chocolates; based in Normandy; B2B distribution in France, Germany, Belgium, and Italy.

Volume & seasonality

Average of 14 shipments per month, with peaks during September–December period (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, GPS tracking.

Targets

Reduce transit time by over 2 hours, eliminate delays

Objectives

Average transit time faster by 4–5 hours, 98.69% of shipments delivered on time, transport cost reduction of over 19%
11
 h
Aix-en-Provence→Limoges transit time
475
 €
Example job price (Premium)
102
Number of transports in 2025
98.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
475
 €
Aix-en-Provence
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
670
 €
Aix-en-Provence
Lille
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1459
 €
Aix-en-Provence
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
284
 €
Aix-en-Provence
Eindhoven
5x palette EU, 120x80 cm, 900 kg
VAN
19
 h
925
 €
Aix-en-Provence
Martorell
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
731
 €
Limoges
Rodez
Lille
Montpellier
Eindhoven
Martorell
Aix-en-Provence

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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