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Securing sensitive deliveries of architectural fittings to demanding construction sites.
CASE STUDY

Securing sensitive deliveries of architectural fittings to demanding construction sites.

A recognized player in interior architecture and space design, working on residential and public projects in France, faced challenges managing the delivery of fragile, custom-made fittings to various Parisian worksites while maintaining goods integrity. Through strict carrier selection and a 99.97% damage-free delivery rate, the logistics provider ensured reliable, punctual, and incident-free flows, even for high-value shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Paris-based architecture and design office; residential and public projects mainly in Île-de-France; logistical supplies to various urban sites.

Volume & seasonality

Average of 11 shipments per month with peaks during March-July period (+39%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protections, total weight per shipment between 2,200 and 6,200 kg.

Delivery constraints

Same-day pickup, tail lift, all-risk insurance.

Targets

Provide transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability at 99.72% of orders placed, transport cost reduction of over 10%
9
 h
Paris→Annecy transit time
493
 €
Example job price (Premium)
178
Number of transports in 2025
99.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
493
 €
Paris
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
50
 €
Paris
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
740
 €
Paris
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
425
 €
Paris
Bremen
8x palette EU, 120x80 cm, 5 100 kg
Porteur
27
 h
1224
 €
Paris
Kelsterbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
455
 €
Annecy
Roanne
Toulouse
Troyes
Bremen
Kelsterbach
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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