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Securing sensitive logistics flows for building design offices.
CASE STUDY

Securing sensitive logistics flows for building design offices.

A specialist in energy support for collective buildings was facing major challenges in managing and quickly delivering sensitive technical documents and equipment. Thanks to rigorous carrier selection and strengthened control of transport conditions, the logistics provider delivered a reliable solution, minimizing incidents and achieving a damage-free delivery rate of 99.96% across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Thermal engineering consultancy dedicated to energy renovation; based in Île-de-France; services delivered to property managers and building administrators nationwide.

Volume & seasonality

An average of 22 shipments per month with peaks during the March-June period (+46%)

Units & packaging

Custom goods 260x150x110 cm secured by lashing straps and corner protectors, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, secure parking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.75% of orders placed, transport costs reduced by more than 17%.
3
 h
Paris→Troyes transit time
484
 €
Example job price (Premium)
178
Number of transports in 2025
99.17%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
484
 €
Paris
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
788
 €
Paris
Brest
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
24
 h
844
 €
Paris
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
516
 €
Paris
Getafe
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
22
 h
1219
 €
Paris
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
917
 €
Troyes
Quimper
Brest
Cannes
Getafe
Piacenza
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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