CASE STUDY

Securing spare parts logistics for the B2B green spaces sector.

As a major player in the distribution of spare parts for gardening equipment, this professional needed to make its logistics flows between its platforms and a dense network of green space specialists more reliable. The priority: ensure constant availability and security of sensitive goods, especially on very short deadlines within France and Europe. Thanks to risk management and comprehensive insurance coverage for each shipment, supply continuity is ensured, even during peak demand.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in distributing spare parts for gardening equipment; main site in Brittany, B2B deliveries to green space professionals in France and neighboring countries.

Volume & seasonality

Average of 25 shipments per month with peaks during March-July period (+27%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment from 900 to 2,500 kg.

Delivery constraints

Same-day pickup, safety rope for customs, mandatory pre-delivery call.

Targets

Trucks available on demand, transit time reduced by more than 2h

Objectives

Average truck availability at 99.71% of orders placed, average transit 4-10h faster, transport cost reduced by more than 13%

Tours→Besancon transit time

750

€

Example job price (Premium)

186

Number of transports in 2025

99.88%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Tours → Besancon	5x palette EU, 120x80 cm, 900 kg	VAN	8 h	750 €
Tours → Reims	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	9 h	631 €
Tours → Toulouse	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	9 h	386 €
Tours → Nice	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	16 h	913 €
Tours → Frankfurt am Main	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	13 h	509 €
Tours → Utrecht	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	13 h	759 €

Besancon

Reims

Toulouse

Nice

Frankfurt am Main

Utrecht

Tours

Before/after (last 6 months)

-0,14

Cost per shipment

-3h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez