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Securing the delivery of designer lighting to major European distributors.
CASE STUDY

Securing the delivery of designer lighting to major European distributors.

A leading player in the architectural lighting sector, specialized in indoor and outdoor lighting, faced the challenge of managing fragile and bulky pallets destined for distribution networks in France and multiple European countries. Major issues included damage prevention, punctuality, precise delivery windows, and transparent tracking. Thanks to a rigorous carrier verification process and a 99.97% rate of damage-free deliveries, the transport solution provided reliability, continuous visibility, and peace of mind—even for highly seasonal flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of decorative and technical lighting solutions; main site in the Lyon area; regular shipments to major distributors in France, Germany, Italy, and Spain.

Volume & seasonality

Average of 9 shipments per month with peaks during September-November (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,000 and 2,200 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Tight time slots (8 am–12 pm or 1 pm–4 pm), unloading assistance, fast POD.

Targets

Trucks available on demand, enabling transportation visibility

Objectives

Average truck availability at 99.77% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 20%
27
 h
Soultz-Haut-Rhin→Rennes transit time
100
 €
Example job price (Premium)
149
Number of transports in 2025
99.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Soultz-Haut-Rhin
Rennes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
100
 €
Soultz-Haut-Rhin
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
719
 €
Soultz-Haut-Rhin
Brest
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
18
 h
1081
 €
Soultz-Haut-Rhin
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
11
 h
471
 €
Soultz-Haut-Rhin
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
402
 €
Soultz-Haut-Rhin
Bremen
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
446
 €
Rennes
Orleans
Brest
Tours
Dietzenbach
Bremen
Soultz-Haut-Rhin

Before/after (last 6 months)

-0,11
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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