A leading player in the architectural lighting sector, specialized in indoor and outdoor lighting, faced the challenge of managing fragile and bulky pallets destined for distribution networks in France and multiple European countries. Major issues included damage prevention, punctuality, precise delivery windows, and transparent tracking. Thanks to a rigorous carrier verification process and a 99.97% rate of damage-free deliveries, the transport solution provided reliability, continuous visibility, and peace of mind—even for highly seasonal flows.

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Manufacturer of decorative and technical lighting solutions; main site in the Lyon area; regular shipments to major distributors in France, Germany, Italy, and Spain.
Average of 9 shipments per month with peaks during September-November (+22%)
EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,000 and 2,200 kg, secured with lashing straps and anti-slip mats.
Tight time slots (8 am–12 pm or 1 pm–4 pm), unloading assistance, fast POD.
Trucks available on demand, enabling transportation visibility
Average truck availability at 99.77% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Soultz-Haut-Rhin → Rennes | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 27 h | 100 € |
Soultz-Haut-Rhin → Orleans | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 8 h | 719 € |
Soultz-Haut-Rhin → Brest | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 18 h | 1081 € |
Soultz-Haut-Rhin → Tours | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 11 h | 471 € |
Soultz-Haut-Rhin → Dietzenbach | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 6 h | 402 € |
Soultz-Haut-Rhin → Bremen | 2x palette EU, 120x80 cm, 300 kg | VAN | 13 h | 446 € |
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, freight can be refunded up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% rate of damage-free deliveries.
You have full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival) and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
By default, each transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at booking, 'all-risk' Cargo insurance covering nearly the total value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)