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Securing the delivery of fragile frozen specialties to Europe with 24/7 tracking and guaranteed punctuality.
CASE STUDY

Securing the delivery of fragile frozen specialties to Europe with 24/7 tracking and guaranteed punctuality.

A food industry company specializing in French-Japanese inspired frozen specialties faced transport challenges requiring strict temperature control, strict adherence to schedules, and complete visibility over its pan-European flows. DONE Deliveries implemented permanent monitoring, proactive supervision, and alert systems to guarantee the punctuality and integrity of goods to France, Benelux, and the United Kingdom.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of sweet and savory frozen specialties; main site in Normandy; B2B deliveries to the food service industry, distributors, and major retailers in France, Belgium, the United Kingdom, and other European markets.

Volume & seasonality

Average of 11 shipments per month with peaks during the November-March period (+26%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Fixed loading hours, tailgate, delivery with mandatory pre-call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.57% of orders placed, all documents available on the Done Space platform, transport cost reduction of more than 8%
2
 h
Amiens→Arras transit time
50
 €
Example job price (Premium)
130
Number of transports in 2025
99.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Amiens
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
2
 h
50
 €
Amiens
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
264
 €
Amiens
Brest
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
397
 €
Amiens
Strasbourg
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
11
 h
882
 €
Amiens
Utrecht
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
358
 €
Amiens
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
700
 €
Arras
Caen
Brest
Strasbourg
Utrecht
Dietzenbach
Amiens

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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