A leader in high-end watchmaking and jewelry, managing precious and fragile goods, needed to guarantee the security and integrity of its B2B shipments in France and Europe. Risks of damage and the need for exemplary traceability were major concerns. DONE Deliveries implemented a rigorous verification process and proactive monitoring, achieving a damage-free delivery rate of 99.97% for very high-value items.

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Distribution of luxury watches and jewelry; headquarters in Paris, Île-de-France; supplies to boutiques and showrooms in France and Europe.
Average of 13 shipments per month with peaks during November-December period (+20%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured by non-slip mats and corner protectors, shipment weight between 300 and 1,200 kg.
Same-day delivery, tail lift, GPS tracking.
Provide transport visibility, immediate access to pod/cmr
Transport monitoring and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 18%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Dijon | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 8 h | 100 € |
Paris → Lorient | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 658 € |
Paris → Caen | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 4 h | 286 € |
Paris → Reims | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 5 h | 442 € |
Paris → Madrid | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 22 h | 625 € |
Paris → Enschede | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 12 h | 717 € |
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a damage-free delivery rate of 99.95%.
You have full tracking via DONE Space: real-time tracking map, automated statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier’s liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, you can add all-risk Cargo insurance at the time of booking, covering nearly the entire value of the merchandise.
Yes. This case illustrates our standard operating method: same-day or next-day loading, coverage of 37 European countries, network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
European countries
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