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Securing the delivery of luxury jewelry and watches for the watchmaking and jewelry sector in Île-de-France.
CASE STUDY

Securing the delivery of luxury jewelry and watches for the watchmaking and jewelry sector in Île-de-France.

A leader in high-end watchmaking and jewelry, managing precious and fragile goods, needed to guarantee the security and integrity of its B2B shipments in France and Europe. Risks of damage and the need for exemplary traceability were major concerns. DONE Deliveries implemented a rigorous verification process and proactive monitoring, achieving a damage-free delivery rate of 99.97% for very high-value items.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distribution of luxury watches and jewelry; headquarters in Paris, Île-de-France; supplies to boutiques and showrooms in France and Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during November-December period (+20%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured by non-slip mats and corner protectors, shipment weight between 300 and 1,200 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Provide transport visibility, immediate access to pod/cmr

Objectives

Transport monitoring and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 18%
8
 h
Paris→Dijon transit time
100
 €
Example job price (Premium)
152
Number of shipments in 2025
99.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
100
 €
Paris
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
658
 €
Paris
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
286
 €
Paris
Reims
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
5
 h
442
 €
Paris
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
625
 €
Paris
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
717
 €
Dijon
Lorient
Caen
Reims
Madrid
Enschede
Paris

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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