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Securing the shipment of premium packaging for the chocolate and pastry sector in Europe.
CASE STUDY

Securing the shipment of premium packaging for the chocolate and pastry sector in Europe.

An innovative packaging provider serving pastry and chocolate professionals was facing challenges in reliability and visibility for its B2B deliveries to new European markets. Thanks to DONE Deliveries’ pan-European network and a vehicle availability rate of 99.97%, its shipments are now guaranteed, even during high-demand periods.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French specialist in premium food packaging for pastry and chocolate; based in the Dijon region; shipping to both artisans and industrial clients in France, Benelux, and Germany.

Volume & seasonality

Average of 24 shipments per month with peaks during October-December period (+26%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.9% of shipments delivered on time, transport cost reduction of over 11%
9
 h
Dijon→Angers transit time
50
 €
Example job price (Premium)
186
Number of shipments in 2025
98.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dijon
Angers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
50
 €
Dijon
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
50
 €
Dijon
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
354
 €
Dijon
Poitiers
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
11
 h
716
 €
Dijon
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
358
 €
Dijon
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
436
 €
Angers
Bourges
Lille
Poitiers
Frankfurt am Main
Dietzenbach
Dijon

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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