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Securing the transport of innovative sanitary solutions for the building sector in France.
CASE STUDY

Securing the transport of innovative sanitary solutions for the building sector in France.

As a specialist in designing sanitary solutions for the building sector, this manufacturer needed to ensure regular shipments to its installer partners across France. Key challenges included handling fragile goods, preventing damage, and ensuring delivery punctuality. DONE Deliveries provided support with a rigorously vetted carrier network and a process achieving a 99.96% damage-free delivery rate.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer of new-generation sanitary solutions and plumbing equipment; based in the Île-de-France region; professional distribution to wholesalers and installers throughout France.

Volume & seasonality

Average of 11 shipments per month with peaks during March-June (+26%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Fixed loading times, safety rope for customs, secured parking areas.

Targets

Reduce transit time by over 2 hours, enable transport visibility

Objectives

Faster average transit by 4-7 hours, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 15%.
10
 h
Lyon→Montauban transit time
735
 €
Example job price (Premium)
147
Number of transports in 2025
98.99%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
735
 €
Lyon
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
374
 €
Lyon
Limoges
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
833
 €
Lyon
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
435
 €
Lyon
Stuttgart
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
637
 €
Lyon
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
420
 €
Montauban
Perpignan
Limoges
Nice
Stuttgart
Eindhoven
Lyon

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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