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Securing the transport of urban planning equipment through expert monitoring.
CASE STUDY

Securing the transport of urban planning equipment through expert monitoring.

A key player in urban planning and territorial development, this professional manages demanding furniture and infrastructure projects for communities and public enterprises in the Pays de la Loire region. The diversity of projects and stakeholders complicates logistics planning and the security of sensitive deliveries. Using a specialized service provider offering thorough carrier vetting and a 99.97% damage-free delivery rate ensured quality and timeliness of shipments in a highly regulated environment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in urban and real estate project delivery; based in Laval, Pays de la Loire; managing B2B flows to communities and public enterprises in Western France.

Volume & seasonality

Average of 13 shipments per month, with peaks during April-July (+19%)

Units & packaging

Custom goods 320x150x120 cm secured with tie-down straps and corner protectors; total weight per shipment between 2,400 and 7,000 kg.

Delivery constraints

Fixed loading times, unloading assistance, secure parking.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability of 99.66% of placed orders, transport cost reduction of over 16%
3
 h
Laval→Tours transit time
50
 €
Example job price (Premium)
114
Number of shipments in 2025
98.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Laval
Tours
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
50
 €
Laval
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
486
 €
Laval
Rouen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
328
 €
Laval
Montauban
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
26
 h
807
 €
Laval
Coslada
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
1026
 €
Laval
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
20
 h
950
 €
Tours
Nantes
Rouen
Montauban
Coslada
Magdeburg
Laval

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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