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Securing the transport of sensitive IT solutions through rigorous carrier verification.
CASE STUDY

Securing the transport of sensitive IT solutions through rigorous carrier verification.

A player in the distribution and integration of connectivity and IT infrastructure solutions for data centers, this specialist faces major challenges in delivering bulky and fragile equipment to professional clients in France and Southern Europe. These high-value goods required strict control over the risk of damage during transport. The provider’s approach, focused on rigorous carrier selection and continuous quality monitoring, achieved a 99.97% damage-free delivery rate, ensuring optimal security across all shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and integrator of connectivity and IT infrastructure solutions; main storage in Île-de-France; B2B delivery to data centers, industrial sites, and offices in France and Southern Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during March-June period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,500 kg.

Delivery constraints

Same-day pickup, tail-lift, fast POD.

Targets

Ensure transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.61 of orders placed, reduction of transport costs by more than 10%
16
 h
Chartres→Cannes transit time
839
 €
Example job price (Premium)
129
Number of transports in 2025
99.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chartres
Cannes
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
839
 €
Chartres
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
543
 €
Chartres
Paris
5x palette EU, 120x80 cm, 900 kg
VAN
2
 h
226
 €
Chartres
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
5
 h
317
 €
Chartres
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
485
 €
Chartres
Rotterdam
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
862
 €
Cannes
Dijon
Paris
Poitiers
Ulm
Rotterdam
Chartres

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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