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Securing urban two-wheel logistics with a verified network and minimal incident rate.
CASE STUDY

Securing urban two-wheel logistics with a verified network and minimal incident rate.

A specialist in technical assistance and roadside service for powered two-wheelers in urban areas faced high demands for responsiveness and safety when transporting immobilized vehicles. The main challenge: ensuring rapid availability of a reliable carrier, minimizing incidents during transfers, and providing rigorous tracking of shipments in constrained environments such as Paris and the Île-de-France region. By relying on a carefully vetted network of partners and a structured quality process, our transport team achieved damage-free delivery for 99.97% of shipments and optimized management of urgent delivery slots.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of assistance and roadside service for powered two-wheelers; activity focused on Paris and the Île-de-France region; services provided for urban operators and individuals.

Volume & seasonality

On average, 18 shipments per month with peaks during March-June (+20%)

Units & packaging

Custom goods 260x140x120 cm secured with tie-down straps and non-slip mats, total shipment weight between 900 and 2,500 kg.

Delivery constraints

Same-day pickup, tail lift, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR.

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 9%.
5
 h
Meudon→Amiens transit time
465
 €
Example job price (Premium)
192
Number of shipments in 2025
99.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Meudon
Amiens
16x palette EU, 120x80 cm, 7 400 kg
Porteur
5
 h
465
 €
Meudon
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
100
 €
Meudon
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
617
 €
Meudon
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
447
 €
Meudon
Zwolle
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
679
 €
Meudon
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
492
 €
Amiens
Le Havre
Mulhouse
Vannes
Zwolle
Norderstedt
Meudon

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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