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Simplifying B2B logistics for technical installations in the Hauts-de-France region.
CASE STUDY

Simplifying B2B logistics for technical installations in the Hauts-de-France region.

A specialist in climate engineering and building technical services, active in the residential and commercial sectors, needed to manage regular shipments of bulky and sensitive equipment in northern France. The complexity lay in planning responsive flows for heating, ventilation and air conditioning equipment, taking into account multiple job sites and tight deadlines. Thanks to an available fleet and flexible regional coverage, DONE Deliveries guaranteed the on-time delivery of pallets and technical shipments, facilitating uninterrupted site operations with no need for internal subcontracting.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Technical building services company; activities focused in Hauts-de-France; deliveries of HVAC equipment to professionals and construction projects in the region.

Volume & seasonality

An average of 25 shipments per month with peaks during April-July (+30%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Same-day pick-up, safety rope for customs, secured parking lots.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.4% of shipments delivered on time, transport cost reduced by over 9%
1
 h
Amiens→Amiens transit time
250
 €
Example job price (Premium)
111
Number of shipments in 2025
98.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Amiens
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
1
 h
250
 €
Amiens
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
659
 €
Amiens
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
644
 €
Amiens
Rodez
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
27
 h
886
 €
Amiens
 Cottbus
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
949
 €
Amiens
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
701
 €
Amiens
Niort
Limoges
Rodez
 Cottbus
Enschede
Amiens

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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