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Streamlining IT B2B shipments through a pan-European network and guaranteed availability.
CASE STUDY

Streamlining IT B2B shipments through a pan-European network and guaranteed availability.

A digital technology player managing solutions for online content access needed to ensure rapid and reliable delivery of IT equipment and electronic hardware to its partners and strategic points, particularly in France and Western Europe. Regular deliveries were challenged by immediate capacity demands and pronounced seasonality, with occasional urgent requirements. Leveraging the extensive European network, 99.97% vehicle availability, and tailored management enabled secured shipments and supported the business’s growth into new markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of digital and technological solutions; main location in Île-de-France; distribution of IT equipment and hardware across Europe, with strong presence in France, Belgium, and Germany.

Volume & seasonality

An average of 17 shipments per month with peaks during October-December (+20%)

Units & packaging

Custom goods 320x150x120 cm, secured with tie-down straps and anti-slip mats, total shipment weight between 2,000 and 6,000 kg.

Delivery constraints

Same-day delivery, tail lift, secure parking.

Targets

Reduction of transit time by over 2 hours, trucks available on demand

Objectives

Faster average transit of 4-9 hours, truck availability for 99.76% of orders placed, transport cost reduction of over 9%
16
 h
Nice→Orleans transit time
466
 €
Example job price (Premium)
172
Number of shipments in 2025
98.97%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nice
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
466
 €
Nice
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
15
 h
835
 €
Nice
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
464
 €
Nice
Auxerre
16x palette EU, 120x80 cm, 7 400 kg
Porteur
26
 h
1338
 €
Nice
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
21
 h
1147
 €
Nice
Ulm
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
614
 €
Orleans
Metz
Tarbes
Auxerre
Madrid
Ulm
Nice

Before/after (last 6 months)

-0,1
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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