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Streamlining woodcraft logistics with a direct and reliable delivery network.
CASE STUDY

Streamlining woodcraft logistics with a direct and reliable delivery network.

A wood manufacturing specialist based in the Grand Est needed to secure reliable transport of large, sensitive goods to regional partners and workshops. Organizational unpredictability, varying shipment flows, and the need to protect artisanal creations called for seamless transport solutions. DONE Deliveries deployed a tailored fleet that provided direct, reload-free deliveries, ensuring product reliability, minimizing delay or damage risks, and granting precise regional tracking.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Collaborative wood manufacturing and prototyping workshop based in Épinal, Grand Est, distributing components, raw materials, and prototypes to local and national craft and construction players.

Volume & seasonality

An average of 25 shipments per month with peaks during May-September (+23%).

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Eliminate delays, trucks available on demand.

Objectives

98.28% of shipments delivered on time, average truck availability for 99.67% of orders placed, transport cost reduction of over 13%.
14
 h
Épinal→Lorient transit time
936
 €
Example job price (Premium)
95
Number of shipments in 2025
98.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Épinal
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
936
 €
Épinal
Paris
8x palette EU, 120x80 cm, 5 100 kg
Porteur
10
 h
764
 €
Épinal
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
447
 €
Épinal
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
577
 €
Épinal
Brussels
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
330
 €
Épinal
Alkmaar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
743
 €
Lorient
Paris
Rodez
Arras
Brussels
Alkmaar
Épinal

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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