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Supervise high-tech flows: traceability and punctuality for photonics industry logistics.
CASE STUDY

Supervise high-tech flows: traceability and punctuality for photonics industry logistics.

Specializing in advanced electronic equipment for photonics and quantum sciences, this industrial supplier faces high logistical demands: tight deadlines, secure handling, and continuous visibility on pallet flows in Western Europe. The transport team implemented dedicated 24/7 monitoring and proactive notifications to ensure deadline control and anticipate any disruptions, right up to delivery at R&D or production sites.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of electronic instruments for photonics and quantum research; main site in Eastern France serving laboratories and technology groups in Western Europe.

Volume & seasonality

An average of 22 shipments per month with peaks during March-June period (+33%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 900 and 2,500 kg.

Delivery constraints

Narrow delivery windows (9 am–12 pm and 2 pm–5 pm), unloading assistance, all-risk insurance.

Targets

Reduction of transit time by more than 4h, enable transport visibility

Objectives

Faster average transit by 4–7h, transport tracking and email notifications via the Done Space platform, transport cost reduction by over 19%
27
 h
Paris→Marseille transit time
848
 €
Example job price (Premium)
129
Number of shipments in 2025
98.97%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
27
 h
848
 €
Paris
Orleans
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
5
 h
703
 €
Paris
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
782
 €
Paris
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
766
 €
Paris
Getafe
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
22
 h
1220
 €
Paris
Augsburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
659
 €
Marseille
Orleans
Nice
Perpignan
Getafe
Augsburg
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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