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Supporting B2B refrigerant fluids distribution with reliable and responsive logistics.
CASE STUDY

Supporting B2B refrigerant fluids distribution with reliable and responsive logistics.

An industrial player specializing in refrigerant fluids for air conditioning, commercial, and industrial refrigeration, this company had to meet growing demand from professional clients while ensuring fast availability throughout France. Thanks to our pan-European network, ramping up distribution and managing activity peaks were handled without additional logistical investment, strengthening access to national markets with a vehicle availability rate of 99.96%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of next-generation refrigerant fluids; headquarters and main activity in the southwest of France; B2B deliveries across the entire national territory and occasionally to neighboring countries.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July period (+45%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 1,100 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability rate at 99.62% of placed orders, transport tracking and email notifications on the DONE Space platform, reduction of transport costs by more than 10%
11
 h
Castelnaudary→Nice transit time
100
 €
Example job price (Premium)
186
Number of shipments in 2025
98.95%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Castelnaudary
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
100
 €
Castelnaudary
Roubaix
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
31
 h
1279
 €
Castelnaudary
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
332
 €
Castelnaudary
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
700
 €
Castelnaudary
Mechelen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
18
 h
934
 €
Castelnaudary
Bruges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
495
 €
Nice
Roubaix
Grenoble
Mulhouse
Mechelen
Bruges
Castelnaudary

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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