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Supporting sensitive B2B logistics flows for building energy efficiency.
CASE STUDY

Supporting sensitive B2B logistics flows for building energy efficiency.

An energy renovation consulting office, working with building professionals, needed to ensure reliable and secure transport of technical equipment, often bulky or fragile, to various urban sites in France. The challenge was to guarantee vehicle availability and optimal equipment protection, with no risk of delay, through direct deliveries and tailored solutions like tailgate lifts and enclosed vans. DONE Deliveries enabled the combination of punctuality and security to meet the demands of every sensitive shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in thermal and economic assessment of buildings; based in the Auvergne-Rhône-Alpes region; B2B services delivered to companies in the construction and renovation sector, mainly in France.

Volume & seasonality

An average of 24 shipments per month with peaks during April–July (+17%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,100 and 2,200 kg.

Delivery constraints

Night delivery, loading assistance, comprehensive insurance.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability rate at 99.61% of orders placed, all documents are available on the Done Space platform, transport cost reduced by over 13%.
7
 h
Conflans-Ste.-Honorine→Limoges transit time
704
 €
Example job price (Premium)
133
Number of transports in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Conflans-Ste.-Honorine
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
704
 €
Conflans-Ste.-Honorine
Angers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
50
 €
Conflans-Ste.-Honorine
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
685
 €
Conflans-Ste.-Honorine
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
412
 €
Conflans-Ste.-Honorine
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
673
 €
Conflans-Ste.-Honorine
Milan
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
30
 h
819
 €
Limoges
Angers
Nantes
Cholet
Getafe
Milan
Conflans-Ste.-Honorine

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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