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Optimal reactivity for the delivery of technical equipment in Île-de-France.
CASE STUDY

Optimal reactivity for the delivery of technical equipment in Île-de-France.

A construction sector company specializing in sanitation, plumbing, and heating, this professional operates on sites with high reactivity requirements. Their main logistics challenges involved immediate vehicle availability and the ability to organize urgent pickups, often on very short notice, to minimize site downtime. Our transport team provided a flexible solution, ensuring a 99.97% vehicle availability rate and same-day or next-day pickups across Île-de-France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in sanitation, plumbing, and heating solutions; based in Île-de-France; B2B operations in several cities in the region.

Volume & seasonality

Average of 19 shipments per month with peaks during the March-July period (+28%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner guards, total weight per shipment from 1,000 to 3,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.64% of shipments delivered on time, transport tracking and email notifications via Done Space platform, transport cost reduction of over 18%
11
 h
Paris→Annecy transit time
100
 €
Example job price (Premium)
157
Number of transports in 2025
99.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Annecy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
100
 €
Paris
Roubaix
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
7
 h
100
 €
Paris
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
335
 €
Paris
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
624
 €
Paris
Rotterdam
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
327
 €
Paris
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
1206
 €
Annecy
Roubaix
Cholet
Lyon
Rotterdam
Coslada
Paris

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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