CASE STUDY

Total visibility and guaranteed punctuality for timber structure logistics in France.

A well-known manufacturer of timber frame structures and walls for the construction industry faces challenges with punctuality and tracking for its regional and national deliveries. Thanks to real-time tracking, 24/7 proactive monitoring, and committed delivery scheduling by our transport team, every shipment benefits from continuous oversight and a guarantee in case of significant delay. This approach has secured the supply chain between the Burgundy workshop and jobsites throughout France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of timber frame structures and walls for building sites; production and headquarters in Southern Burgundy; deliveries across France, especially for public procurement and commercial projects.

Volume & seasonality

Average of 20 shipments per month with peaks during March–July period (+33%).

Units & packaging

Custom goods 320x160x130 cm secured with tie-down straps and corner protection, total weight per shipment between 2,500 and 7,500 kg.

Delivery constraints

Same-day pickup, safety cord for customs, GPS tracking.

Targets

Ensure transport visibility, reduce transit time by more than 4 hours.

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time reduced by 4–6 hours, transport cost reduction of over 13%.

Mâcon→Nancy transit time

1007

€

Example job price (Premium)

Number of transports in 2025

99.56%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Mâcon → Nancy	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	8 h	1007 €
Mâcon → Amiens	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	9 h	458 €
Mâcon → Perpignan	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	8 h	393 €
Mâcon → Roubaix	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	11 h	618 €
Mâcon → Kelsterbach	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	11 h	735 €
Mâcon → Enschede	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	15 h	562 €

Nancy

Amiens

Perpignan

Roubaix

Kelsterbach

Enschede

Mâcon

Before/after (last 6 months)

-0,19

Cost per shipment

-3h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez