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Vehicle availability and logistics responsiveness for the food flavor industry.
CASE STUDY

Vehicle availability and logistics responsiveness for the food flavor industry.

A French player in the flavors and natural extracts sector, specializing in solutions for the pastry and chocolate trades, needed to ensure regularity of its B2B shipments in Europe despite fluctuating flows and sometimes urgent requests. With access to a network of 33,000 vehicles and a 99.98% availability rate, our transport team systematically met transport needs, whether for scheduled or quickly organized loads, ensuring service continuity and on-time delivery to major food industry sites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of food flavors and natural extracts; production site located in Île-de-France; B2B deliveries to professionals in pastry, chocolate, and ice cream sectors across Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during March-June (+20%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with anti-slip mats and tie-down straps, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Fixed delivery times, tail lift, rapid POD.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.9% of shipments delivered on time, transport cost reduction exceeding 16%
7
 h
Ormes→Colmar transit time
552
 €
Example job price (Premium)
141
Number of transports in 2025
99.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Ormes
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
552
 €
Ormes
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
449
 €
Ormes
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
433
 €
Ormes
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
791
 €
Ormes
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
560
 €
Ormes
Tilburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
740
 €
Colmar
Metz
Limoges
Nice
Stuttgart
Tilburg
Ormes

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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