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Ensuring the integrity of playful confectionery with a record damage-free delivery rate.
CASE STUDY

Ensuring the integrity of playful confectionery with a record damage-free delivery rate.

A European manufacturer of confectionery combining toys and sweets, active in the children's market, this specialist must transport delicate and high-value goods to distributors throughout Europe. Thanks to strict carrier selection and control processes, our team achieved a 99.96% damage-free delivery rate, ensuring the safety of playful products and the satisfaction of distributor partners, from France to key European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Playful confectionery manufacturer based in Hauts-de-France; B2B distribution throughout France and Europe.

Volume & seasonality

An average of 12 shipments per month with peaks during October-December (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,700 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–5 pm), customs safety rope, GPS tracking.

Targets

Transit time reduction by more than 4 hours, enabling transport visibility

Objectives

Average transit time 4-12 hours faster, transport tracking and email notifications via the Done Space platform, transport cost reduction of more than 17%
9
 h
Douai→Rennes transit time
684
 €
Example job price (Premium)
131
Number of transports in 2025
99.12%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Douai
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
684
 €
Douai
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
15
 h
928
 €
Douai
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
686
 €
Douai
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
673
 €
Douai
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
408
 €
Douai
Malaga
16x palette EU, 120x80 cm, 7 400 kg
Porteur
71
 h
2833
 €
Rennes
Toulouse
Tours
Cholet
Alkmaar
Malaga
Douai

Before/after (last 6 months)

-0,09
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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