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99.6% Vehicle Availability for Urgent B2B Wood Flows in Belgium and European Construction
CASE STUDY

99.6% Vehicle Availability for Urgent B2B Wood Flows in Belgium and European Construction

Active in wood processing and distribution for construction, this historic manufacturer needed to handle sudden demand surges and the fast shipping speeds required by the construction industry. DONE Deliveries guaranteed vehicle availability within 24 hours, covering Belgium and its European partners, while ensuring flexibility and the ability to absorb last-minute orders thanks to a 99.6% availability rate. This solution secured B2B deliveries even during high-activity periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and wholesaler of wood materials for construction; main site in Wallonia (Belgium); distribution to construction companies in Belgium and Western Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June period (+30%)

Units & packaging

Custom goods 320x150x120 cm secured by lashing straps and non-slip mats, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Night delivery, unloading assistance, mandatory prior call before delivery.

Targets

Reduction of transit time by over 3 hours, immediate access to pod/cmr

Objectives

4-8 hours faster average transit, all documents available on the done space platform, transport cost reduction of over 11%
8
 h
Grenoble→Troyes transit time
642
 €
Example job price (Premium)
149
Number of shipments in 2025
98.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Troyes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
642
 €
Grenoble
Paris
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
50
 €
Grenoble
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
780
 €
Grenoble
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
392
 €
Grenoble
Eindhoven
16x palette EU, 120x80 cm, 7 400 kg
Porteur
29
 h
1538
 €
Grenoble
Ghent
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
864
 €
Troyes
Paris
Tourcoing
Amiens
Eindhoven
Ghent
Grenoble

Before/after (last 6 months)

-0,12
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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