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Availability guarantee for shipments of organic raw materials in France and Europe.
CASE STUDY

Availability guarantee for shipments of organic raw materials in France and Europe.

A manufacturer of organic ingredients for the food and cosmetics industries was seeking a reliable solution to deliver its raw materials, often in variable quantities, to its B2B clients in France and Europe. The challenges concerned immediate vehicle availability and rapid management of urgent volumes, especially during peak demand periods. Thanks to a 99.98% vehicle availability rate and same-day or next-day loading arrangements, DONE Deliveries accelerated deliveries and ensured supply chain continuity, regardless of scheduling constraints.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of organic ingredients for the food and cosmetics industries; main site in Mayenne; B2B deliveries to manufacturers and distributors in France and Western Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during April-June (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight from 1,200 to 2,800 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

99.22% of shipments delivered on time, average truck availability for 99.67% of orders placed, over 18% reduction in transport costs
12
 h
Vitré→Tarbes transit time
676
 €
Example job price (Premium)
163
Number of shipments in 2025
99.22%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vitré
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
676
 €
Vitré
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
25
 h
824
 €
Vitré
Reims
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
739
 €
Vitré
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
513
 €
Vitré
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
640
 €
Vitré
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
699
 €
Tarbes
Metz
Reims
Grenoble
Getafe
Tilburg
Vitré

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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