CASE STUDY

Continuous visibility and guaranteed punctuality for food ingredients in Europe.

As a major player in food ingredients, especially in rice and corn processing, this manufacturer needed precise tracking of its flows to the food industry. Requirements included real-time monitoring, proactive schedule management, and reduction of delays, especially for high-value products headed to Spain, Portugal, and Central Europe. Thanks to our 24/7 supervision, our Track & Trace department, and our commitment to punctuality, these supply chains now benefit from increased traceability and reliability.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food ingredients manufacturer based in Valencia, Spain; produces plant-based solutions for processors and manufacturers in Spain, Portugal, and Central Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during May-September (+19%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,800 and 3,500 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, delivery requires prior phone call.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Faster average transit by 4-9 hours, transport tracking and email notifications via the DONE Space platform, reduce transport costs by more than 18%

Strasbourg→Rodez transit time

100

€

Example job price (Premium)

190

Number of shipments in 2025

99.19%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Strasbourg → Rodez	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	29 h	100 €
Strasbourg → Montauban	2x palette EU, 120x80 cm, 300 kg	VAN	16 h	50 €
Strasbourg → Toulouse	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	17 h	650 €
Strasbourg → Perpignan	8x palette EU, 120x80 cm, 5 100 kg	Porteur	30 h	1581 €
Strasbourg → Bremen	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	12 h	793 €
Strasbourg → Kelsterbach	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	4 h	476 €

Rodez

Montauban

Toulouse

Perpignan

Bremen

Kelsterbach

Strasbourg

Before/after (last 6 months)

-0,25

Cost per shipment

-3h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez