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Deliver technical equipment safely for building engineering.
CASE STUDY

Deliver technical equipment safely for building engineering.

An engineering office specialized in fluid installations for the construction sector must ensure the damage-free delivery of its technical equipment and materials, which are often fragile and of high value. Constraints concern both the integrity of the goods and meeting site deadlines in the Auvergne-Rhône-Alpes region and beyond. Thanks to rigorous carrier verification processes and a damage-free delivery rate reaching 99.98%, the logistics provider offered a reliable and secure solution tailored to these specialized flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Fluid engineering and technical consulting office for construction; based in Auvergne-Rhône-Alpes; services and equipment delivered to construction companies in France and Europe.

Volume & seasonality

Average of 10 shipments per month with peaks during March to June period (+41%)

Units & packaging

Custom goods 250x150x120 cm secured by lashing straps and corner protections, total weight per shipment between 1,200 and 3,800 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability 99.52% of orders placed, shipment tracking and email notifications on the done space platform, transport cost reduction over 14%
6
 h
Pierre-Bénite→Angers transit time
489
 €
Example job price (Premium)
140
Number of shipments in 2025
99.06%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pierre-Bénite
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
489
 €
Pierre-Bénite
Bourges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
13
 h
626
 €
Pierre-Bénite
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
220
 €
Pierre-Bénite
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
307
 €
Pierre-Bénite
Bruges
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
256
 €
Pierre-Bénite
Barcelona
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
11
 h
273
 €
Angers
Bourges
Auxerre
Tours
Bruges
Barcelona
Pierre-Bénite

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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