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Delivering fragile wines and spirits with maximum quality control across France.
CASE STUDY

Delivering fragile wines and spirits with maximum quality control across France.

A distributor specializing in wines, spirits, and tasting solutions, this Lyon-based company managed rapid growth in its B2B logistics. The main challenges were the secure transport of fragile and valuable goods, controlling the risk of damage, and punctual delivery to professional partners in various regions. Thanks to strict carrier verification procedures and a damage-free delivery rate of 99.98%, DONE Deliveries ensured shipment integrity and strengthened trust throughout the logistics chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and tasting specialist for wine and spirits; business based in Lyon; regular deliveries to restaurants, specialty bars, and wine shops across France.

Volume & seasonality

Average of 11 shipments per month, with peaks during October-December (+37%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 950 and 2,500 kg.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Reduce transit time by over 3h, enable transport visibility

Objectives

Faster average transit by 4-9h, transport tracking and email notifications via the done space platform, transport cost reduction of over 10%
23
 h
Lyon→Bordeaux transit time
100
 €
Example job price (Premium)
154
Number of transports in 2025
98.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
23
 h
100
 €
Lyon
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
25
 h
652
 €
Lyon
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
407
 €
Lyon
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
333
 €
Lyon
Ciampino
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
18
 h
739
 €
Lyon
Getafe
16x palette EU, 120x80 cm, 7 400 kg
Porteur
46
 h
1706
 €
Bordeaux
Amiens
Tours
Marseille
Ciampino
Getafe
Lyon

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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