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Direct and secure delivery of traditional desserts to the European B2B market.
CASE STUDY

Direct and secure delivery of traditional desserts to the European B2B market.

A major player in premium dairy products and desserts had to ensure the freshness and integrity of its sensitive shipments across Europe. The requirement for direct deliveries without transshipment, and the use of adapted vehicles, preserved product quality at every stage. Thanks to custom logistics, desserts and cheeses are delivered without interruption, even to demanding export markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of traditional desserts and milk-based cheeses; main production site in Centre-Val de Loire; B2B distribution to foodservice and major retail in France, Benelux, Germany, and export markets.

Volume & seasonality

Average of 21 shipments per month with peaks during March-July period (+27%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Narrow time windows (7 am–11 am and 2 pm–4 pm), unloading assistance, all-risks insurance.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, shipment tracking and email notifications via DONE Space, over 18% reduction in transport costs
8
 h
Rians→Arras transit time
568
 €
Example job price (Premium)
200
Number of shipments in 2025
99.09%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rians
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
568
 €
Rians
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
630
 €
Rians
Quimper
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
785
 €
Rians
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
332
 €
Rians
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
455
 €
Rians
Martorell
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
515
 €
Arras
Le Havre
Quimper
Tourcoing
Genk
Martorell
Rians

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.98%
Delivery without damage rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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