CASE STUDY

Ensuring Delivery Integrity for a Craft Brewery in Lille.

A player in the beverage sector, this Lille-based craft beer manufacturer needed to secure shipments of fragile goods to its B2B networks, notably to minimize the risk of breakage or damage during transport. To address this challenge, our transport team implemented a strict carrier verification process, ensuring that pallet and crate flows are delivered 99.97% damage-free, while retaining flexibility for both regional and national shipments.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Craft brewer producing beers in Lille; professional distribution to bars, restaurants, and specialty distributors in France.

Volume & seasonality

An average of 21 shipments per month with peaks during March-July (+35%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Trucks available for 99.55% of placed orders on average, transport tracking and email notifications via the done space platform, transport cost reduction of over 20%

Lille→Tourcoing transit time

250

€

Example job price (Premium)

169

Number of shipments in 2025

99.69%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lille → Tourcoing	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	1 h	250 €
Lille → Nantes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	11 h	888 €
Lille → Annecy	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur, Hayon élévateur	27 h	1179 €
Lille → Marseille	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	16 h	708 €
Lille → Madrid	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	25 h	1489 €
Lille → Milan	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	19 h	633 €

Tourcoing

Nantes

Annecy

Marseille

Madrid

Milan

Lille

Before/after (last 6 months)

-0,08

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez