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Ensuring fast vehicle availability for regional organic food flows.
CASE STUDY

Ensuring fast vehicle availability for regional organic food flows.

As a committed player in the distribution of organic foods to institutional catering, focused on the Bourgogne-Franche-Comté region, this professional faced volatile needs and the imperative of fast delivery in response to the rise in institutional orders. Thanks to a vehicle availability rate of 99.96%, the transport teams ensured same-day or next-day pickups and efficiently managed urgent peaks while remaining flexible for unforeseen days.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of organic food products for institutional catering; main location in Bourgogne-Franche-Comté; deliveries to institutional establishments and communities in the region.

Volume & seasonality

Average of 16 shipments per month with peaks during the April-July period (+28%)

Units & packaging

Euro pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Fixed delivery times, unloading assistance, GPS tracking.

Targets

Cut transit time by over 4 hours, immediate access to POD/CMR

Objectives

Average transit time 4–5 hours faster, all documents available on the Done Space platform, transport costs reduced by over 16%
4
 h
Dijon→Mulhouse transit time
484
 €
Example job price (Premium)
184
Number of transports in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dijon
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
484
 €
Dijon
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
717
 €
Dijon
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
478
 €
Dijon
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
477
 €
Dijon
Amsterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
407
 €
Dijon
Mechelen
8x palette EU, 120x80 cm, 5 100 kg
Porteur
24
 h
893
 €
Mulhouse
Le Mans
Roanne
Toulouse
Amsterdam
Mechelen
Dijon

Before/after (last 6 months)

-0,18
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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