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On-time deliveries and 24/7 supervision for the frozen products industry.
CASE STUDY

On-time deliveries and 24/7 supervision for the frozen products industry.

A major player in the processing of potatoes into frozen products for retail and foodservice, this specialist faces heightened traceability and punctuality demands for its B2B shipments to Europe. Thanks to real-time tracking and continuous monitoring by a dedicated team, each shipment benefits from complete visibility and strict control from pickup to delivery. The provider ensured smooth logistics flows and high satisfaction for retailers and manufacturers in multiple European countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Processing and packaging of frozen potato-based products; industrial site in Hauts-de-France; B2B shipments to Western and Southern Europe.

Volume & seasonality

Average of 21 shipments per month, with peaks during September-December (+14%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 2,500 and 6,000 kg.

Delivery constraints

Fixed delivery times, tail lift required, delivery with mandatory advance call.

Targets

Eliminate delays, enable transport visibility

Objectives

98.2% of shipments delivered on time, transport tracking and email notifications through the Done Space platform, over 18% reduction in transport costs
21
 h
Dunkirk→Nice transit time
1413
 €
Example job price (Premium)
154
Number of shipments in 2025
98.2%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dunkirk
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
21
 h
1413
 €
Dunkirk
Rouen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
7
 h
891
 €
Dunkirk
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
792
 €
Dunkirk
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
488
 €
Dunkirk
Duisburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
350
 €
Dunkirk
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
792
 €
Nice
Rouen
Dijon
Amiens
Duisburg
Hamburg
Dunkirk

Before/after (last 6 months)

-0,14
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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