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Securing premium coffee deliveries to professionals with 99.6% vehicle availability.
CASE STUDY

Securing premium coffee deliveries to professionals with 99.6% vehicle availability.

An online business specializing in coffee, this B2B distributor must regularly deliver fragile goods with short lead times throughout France. Organizing large and urgent shipments required a responsive transport partner capable of providing near-immediate vehicle availability, even during order spikes. Our teams ensured speed and flexibility through a fleet of 33,000 vehicles and a 99.6% availability rate, supporting the distributor’s growth in the French market.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Online distributor of coffee and accessories; based in Île-de-France; B2B deliveries to businesses and points of sale throughout France.

Volume & seasonality

Average of 25 shipments per month with peaks during March-July (+24%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 950 and 2,300 kg.

Delivery constraints

Night delivery, unloading assistance, GPS tracking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.95% of shipments delivered on time, transport cost reduction over 18%
10
 h
Angres→Tarbes transit time
280
 €
Example job price (Premium)
137
Number of transports in 2025
98.95%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Angres
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
280
 €
Angres
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
754
 €
Angres
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
336
 €
Angres
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
261
 €
Angres
Eindhoven
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
25
 h
463
 €
Angres
Hamburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
12
 h
290
 €
Tarbes
Reims
Lille
Roanne
Eindhoven
Hamburg
Angres

Before/after (last 6 months)

-0,19
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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