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Ensuring freshness and protection of premium coffees during B2B deliveries.
CASE STUDY

Ensuring freshness and protection of premium coffees during B2B deliveries.

This distributor specializing in coffee, tea, and gourmet treats with a strong presence in the Paris region faced demanding requirements for fast, reload-free delivery to maintain the quality of sensitive goods. Our team implemented solutions with direct delivery, equipped vehicles (tail lift, van), and real-time tracking to ensure punctuality and product integrity to their shops and B2B partners across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of premium coffees, teas, and chocolate products; offices and shops mainly in Île-de-France; regular flows to retail outlets and B2B partners throughout France.

Volume & seasonality

Average of 14 shipments per month with peaks during the September–December period (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Fixed loading times, security rope for customs, pre-call required for delivery.

Targets

Reduce transit time by more than 3h, eliminate delays

Objectives

Average transit time faster by 4-6h, 98.99% of shipments delivered on time, reduction in transport costs by more than 8%
24
 h
Rueil-Malmaison→Valence transit time
715
 €
Example job price (Premium)
124
Number of transports in 2025
98.99%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rueil-Malmaison
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
24
 h
715
 €
Rueil-Malmaison
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Rueil-Malmaison
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
735
 €
Rueil-Malmaison
Orleans
8x palette EU, 120x80 cm, 5 100 kg
Porteur
5
 h
474
 €
Rueil-Malmaison
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
585
 €
Rueil-Malmaison
Pioltello
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
892
 €
Valence
Quimper
Montpellier
Orleans
Tilburg
Pioltello
Rueil-Malmaison

Before/after (last 6 months)

-0,19
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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