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Ensuring transport availability for the food industry during production peaks.
CASE STUDY

Ensuring transport availability for the food industry during production peaks.

A food processing company based in France, this well-known manufacturer of fillings for biscuits and pastries faced intense and unpredictable logistical needs, particularly during production campaigns with several industrial clients. Our transport team ensured optimal responsiveness with a vehicle availability rate of 99.96%, enabling same-day or next-day pickups and providing the flexibility needed to respond to urgent requests throughout France and to Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of food fillings for the food industry; main site in Hauts-de-France; B2B distribution to industrials and players in the biscuit and confectionery sectors in France, Belgium, and Germany.

Volume & seasonality

An average of 13 shipments per month with peaks during the April-July period (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight from 1,200 to 3,200 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 2 pm–5 pm), tail lift required, mandatory pre-call for delivery.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.67% of orders placed, transport cost reduction of over 13%
11
 h
Cherbourg-en-Cotentin→Auxerre transit time
591
 €
Example job price (Premium)
162
Number of transports in 2025
98.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cherbourg-en-Cotentin
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
591
 €
Cherbourg-en-Cotentin
Lille
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
11
 h
728
 €
Cherbourg-en-Cotentin
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
281
 €
Cherbourg-en-Cotentin
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
409
 €
Cherbourg-en-Cotentin
Stuttgart
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
453
 €
Cherbourg-en-Cotentin
Turin
5x palette EU, 120x80 cm, 900 kg
VAN
19
 h
794
 €
Auxerre
Lille
Chartres
Montauban
Stuttgart
Turin
Cherbourg-en-Cotentin

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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