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Ensuring punctuality and visibility for event logistics across Europe.
CASE STUDY

Ensuring punctuality and visibility for event logistics across Europe.

An event specialist based in Île-de-France, this company designs and orchestrates immersive experiences for international brands. Managing sensitive goods for temporary installations required perfectly synchronized and tracked deliveries, constant supervision, and absolute certainty on meeting deadlines, especially for deployments in France, Belgium, and Germany. Thanks to real-time tracking, 24/7 monitoring, and proactive alerts, our transport team achieved a high level of punctuality while ensuring transparent communication at every stage.
DONE Deliveries. Europe’s top logistics company for businesses.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agency specialized in creating and managing immersive events; main office in Île-de-France; B2B deliveries for event operations in France, Germany, and Belgium.

Volume & seasonality

Average of 12 shipments per month, with peaks during September-November (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total weight per shipment around 1,200 to 2,400 kg.

Delivery constraints

Fixed delivery times, tail lift, delivery with mandatory prior call.

Targets

Eliminate delays, trucks available on demand

Objectives

99.31% of shipments delivered on time, average truck availability for 99.8% of placed orders, transport cost reduction of over 12%
8
 h
Paris→Dijon transit time
100
 €
Example job price (Premium)
203
Number of transports in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
100
 €
Paris
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
50
 €
Paris
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
864
 €
Paris
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
393
 €
Paris
Malaga
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
31
 h
1631
 €
Paris
Turin
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
1049
 €
Dijon
Montpellier
Tarbes
Cholet
Malaga
Turin
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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